Legal
Refund Policy
This page explains when a subscription can be refunded and how to request one.
Template notice: this page is a starting point. Replace every bracketed item with your real business information and have the final text reviewed before launch.
Refund window
[State the exact refund window, for example: refunds can be requested within X days of purchase, provided the conditions below are met.]
Conditions
[List the conditions that must be met, for example unresolved technical issues after support has attempted a fix, or usage below a stated limit.]
[List anything that is not refundable, and say so clearly.]
How to request a refund
Contact support with your order reference and a description of the problem. Requests are reviewed within [REVIEW TIME].
How refunds are paid
Approved refunds are returned to the original payment method through [PAYMENT PROVIDER] and typically appear within [PROCESSING TIME].
Statutory rights
[Describe how consumer withdrawal rights apply in your jurisdiction, including any waiver accepted at checkout for immediately supplied digital services.]
Last updated: [DATE]